:root{--color-bg:#fafafa;--color-surface:#fff;--color-text:#141414;--color-text-muted:#3a3a3a;--color-primary:#11488a;--color-primary-text:#fff;--color-focus:#b8410d;--font-base:22px;--font-lg:28px;--font-xl:40px;--font-family:system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;--line-height:1.5;--touch-min:44px;--space:16px;--radius:12px}*{box-sizing:border-box}html{font-size:var(--font-base)}body{font-family:var(--font-family);font-size:var(--font-base);line-height:var(--line-height);color:var(--color-text);background-color:var(--color-bg);-webkit-text-size-adjust:100%;margin:0}h1{font-size:var(--font-xl);margin:0 0 var(--space);line-height:1.2}h2{font-size:var(--font-lg);margin:0 0 var(--space);line-height:1.3}p{font-size:var(--font-base);margin:0 0 var(--space)}:focus-visible{outline:4px solid var(--color-focus);outline-offset:3px}button,a,[role=button]{min-height:var(--touch-min);min-width:var(--touch-min)}body{padding:env(safe-area-inset-top) env(safe-area-inset-right) env(safe-area-inset-bottom) env(safe-area-inset-left)}#root>main{min-height:100vh;min-height:calc(100dvh - env(safe-area-inset-top) - env(safe-area-inset-bottom))}html,body{overscroll-behavior:none}*{-webkit-tap-highlight-color:transparent;-webkit-touch-callout:none;-webkit-user-select:none;user-select:none}input,textarea,select,[contenteditable]{-webkit-touch-callout:default;-webkit-user-select:text;user-select:text}.big-button{min-height:64px;font-size:var(--font-lg);border-radius:var(--radius);cursor:pointer;border:3px solid #0000;padding:18px 32px;font-family:inherit;font-weight:600;transition:background-color .15s,border-color .15s}.big-button--primary{background-color:var(--color-primary);color:var(--color-primary-text)}.big-button--primary:hover{background-color:#0d3a70}.big-button--secondary{background-color:var(--color-surface);color:var(--color-primary);border-color:var(--color-primary)}.big-button--secondary:hover:not(:disabled){background-color:#eef3fa}.big-button:disabled{cursor:not-allowed;opacity:.6}.backend-status{font-size:var(--font-base);color:var(--color-text-muted);align-items:center;gap:10px;margin:0;display:inline-flex}.backend-status__dot{background-color:#8a8a8a;border-radius:50%;flex-shrink:0;width:16px;height:16px}.backend-status--connected .backend-status__dot{background-color:#1b7a3d}.backend-status--disconnected .backend-status__dot{background-color:#b00020}.welcome{text-align:center;min-height:100vh;padding:var(--space);justify-content:center;align-items:center;gap:var(--space);flex-direction:column;display:flex}.topic-tile{min-height:140px;padding:var(--space);background-color:var(--color-surface);color:var(--color-text);border:3px solid var(--color-primary);border-radius:var(--radius);cursor:pointer;flex-direction:column;justify-content:center;align-items:center;gap:8px;font-family:inherit;transition:background-color .15s,border-color .15s;display:flex;position:relative}.topic-tile:hover{background-color:#eef3fa}.topic-tile--selected{background-color:var(--color-primary);color:var(--color-primary-text);border-color:var(--color-primary)}.topic-tile__icon{font-size:3rem;line-height:1}.topic-tile__label{font-size:var(--font-lg);text-align:center;font-weight:600}.topic-tile__check{font-size:var(--font-lg);font-weight:700;line-height:1;position:absolute;top:8px;right:12px}.topic-picker__domain{text-align:left;margin-top:20px}.topic-picker__domain h2{margin-bottom:8px;font-size:26px}.topic-picker__grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:14px;display:grid}.chat-bubble{border-radius:var(--radius);max-width:80%;font-size:var(--font-base);line-height:var(--line-height);overflow-wrap:anywhere;flex-direction:column;gap:4px;padding:16px 20px;display:flex}.chat-bubble__label{opacity:.85;font-size:18px;font-weight:700}.chat-bubble--bot{background-color:var(--color-surface);color:var(--color-text);border:2px solid #d6d6d6;align-self:flex-start}.chat-bubble--user{background-color:var(--color-primary);color:var(--color-primary-text);align-self:flex-end}.voice-status{border-radius:var(--radius);min-height:72px;font-size:var(--font-lg);text-align:center;justify-content:center;align-items:center;gap:14px;padding:12px 20px;font-weight:600;display:flex}.voice-status__icon{font-size:1.6em;line-height:1}.voice-status--listening{color:#fff;background-color:var(--color-primary)}.voice-status--speaking{color:var(--color-text);background-color:var(--color-surface);border:3px solid var(--color-primary)}.voice-status--thinking{color:var(--color-text-muted);background-color:var(--color-surface);border:3px dashed var(--color-text-muted)}.voice-status--idle{flex-direction:column;gap:8px}.voice-status__talk{min-height:64px;font-size:var(--font-lg);color:#fff;background-color:var(--color-primary);border-radius:var(--radius);cursor:pointer;border:none;align-items:center;gap:12px;padding:14px 28px;font-family:inherit;font-weight:600;display:inline-flex}.voice-status__hint{font-size:var(--font-md);color:var(--color-text-muted);margin:0}.soft-close{text-align:center;min-height:100vh;padding:var(--space);justify-content:center;align-items:center;gap:var(--space);flex-direction:column;display:flex}.chat{height:100vh;padding:var(--space);gap:var(--space);flex-direction:column;display:flex}.chat__header{align-items:center;gap:var(--space);display:flex}.chat__title{font-size:var(--font-lg);margin:0}.chat__end{min-height:56px;font-size:var(--font-base);padding:12px 22px}.chat__mute{min-height:56px;font-size:var(--font-md);color:var(--color-text);background-color:var(--color-surface);border:3px solid var(--color-primary);border-radius:var(--radius);cursor:pointer;align-items:center;gap:10px;margin-left:auto;padding:10px 20px;font-family:inherit;display:inline-flex}.chat__mute--off{color:var(--color-text-muted);border-color:var(--color-text-muted)}.chat__mute-icon{font-size:1.4em;line-height:1}.chat__messages{gap:var(--space);flex-direction:column;flex:1;margin:0;padding:0;list-style:none;display:flex;overflow-y:auto}.chat__empty{color:var(--color-text-muted);text-align:center;margin:auto 0}.chat__thinking{color:var(--color-text-muted);align-self:flex-start;padding:0 20px;font-style:italic}.chat__composer{flex-direction:column;gap:8px;display:flex}.chat__input-label{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.chat__composer-row{gap:var(--space);display:flex}.chat__input{min-height:64px;font-size:var(--font-lg);color:var(--color-text);background-color:var(--color-surface);border:3px solid var(--color-primary);border-radius:var(--radius);flex:1;padding:18px 20px;font-family:inherit}.onboarding{text-align:center;max-width:720px;margin:0 auto;padding:24px 16px 40px}.onboarding__step{color:#555;margin-bottom:0;font-size:22px}.onboarding__placeholder{color:#555;font-style:italic}.onboarding__options{flex-wrap:wrap;justify-content:center;gap:14px;margin:18px 0;display:flex}.onboarding__option{color:#11488a;cursor:pointer;background:#fff;border:3px solid #11488a;border-radius:14px;min-width:160px;min-height:64px;padding:14px 22px;font-family:inherit;font-size:24px}.onboarding__option--selected{color:#fff;background:#11488a}.onboarding__hint{color:#555}.onboarding__actions{flex-direction:column;align-items:center;gap:12px;margin-top:24px;display:flex}.topic-refresh{text-align:center;max-width:720px;margin:0 auto;padding:24px 16px 40px}.topic-refresh__actions{flex-direction:column;align-items:center;gap:12px;margin-top:24px;display:flex}.star-rating{justify-content:center;gap:var(--space);flex-wrap:wrap;display:flex}.star-rating__star{min-width:64px;min-height:64px;padding:var(--space);border:3px solid var(--color-primary);border-radius:var(--radius);background-color:var(--color-surface);color:var(--color-primary);cursor:pointer;font-size:48px;line-height:1}.star-rating__star:hover,.star-rating__star:active{background-color:var(--color-primary);color:var(--color-primary-text)}.rating{text-align:center;min-height:100vh;padding:var(--space);justify-content:center;align-items:center;gap:calc(var(--space) * 1.5);flex-direction:column;display:flex}.rating__scale{align-items:center;gap:var(--space);flex-direction:column;display:flex}.rating__zero{min-height:var(--touch-min);font-size:var(--font-base);border:3px solid var(--color-primary);border-radius:var(--radius);background-color:var(--color-surface);color:var(--color-primary);cursor:pointer;padding:12px 28px;font-family:inherit;font-weight:600}.rating__zero:hover,.rating__zero:active{background-color:var(--color-primary);color:var(--color-primary-text)}.rating__skip{margin-top:var(--space);padding-top:var(--space);border-top:1px solid var(--color-text-muted);flex-direction:column;align-items:center;gap:8px;width:min(90%,420px);display:flex}.rating__skip-hint{color:var(--color-text-muted);margin:0}.session-limit{text-align:center;min-height:100vh;padding:var(--space);justify-content:center;align-items:center;gap:var(--space);flex-direction:column;display:flex}.crisis-lock{text-align:center;min-height:100vh;padding:var(--space);justify-content:center;align-items:center;gap:calc(var(--space) * .75);color:#fff;background:#0b2447;flex-direction:column;display:flex}.crisis-lock__title{margin:0;font-size:3rem}.crisis-lock__lead{max-width:24ch;margin:0;font-size:1.75rem}.crisis-lock__action{margin:0;font-size:1.75rem}.crisis-lock__hotline{margin:0;font-size:2.5rem;font-weight:700}.crisis-lock__number{letter-spacing:.05em;font-size:4.5rem;display:block}.crisis-lock__sub{opacity:.95;margin:0;font-size:1.5rem}.crisis-lock__staff{margin-top:var(--space);opacity:.85;font-size:1.5rem}.device-setup{text-align:center;min-height:100vh;padding:var(--space);justify-content:center;align-items:center;gap:var(--space);flex-direction:column;display:flex}.device-setup__code{letter-spacing:.2em;color:var(--color-primary);margin:var(--space) 0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:64px;font-weight:700}.device-setup__hint{color:var(--color-text-muted)}.activity-badge{white-space:nowrap;border:1px solid #0000;border-radius:999px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-block}.activity-badge--today{color:#1b5e20;background:#e7f4e9;border-color:#2e7d32}.activity-badge--yesterday,.activity-badge--days{color:#33475b;background:#eef2f7;border-color:#b9c4d1}.activity-badge--stale{color:#911c15;background:#fdecea;border-color:#b3261e}.status-badge{white-space:nowrap;border:1px solid #0000;border-radius:999px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-block}.status-badge--active{color:#1b5e20;background:#e7f4e9;border-color:#2e7d32}.status-badge--candidate{color:#8a4b12;background:#fff3e0;border-color:#c2691a}.status-badge--withdrawn{color:#546e7a;background:#eceff1;border-color:#90a4ae}.code-blue-badge{white-space:nowrap;color:#fff;background:#b3261e;border:1px solid #7f150f;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:700;display:inline-block}.timeline{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.timeline__row{grid-template-columns:96px 1fr 72px;align-items:center;gap:10px;font-size:13px;display:grid}.timeline__date{color:#33475b;font-variant-numeric:tabular-nums}.timeline__bar-track{background:#eef2f7;border-radius:4px;height:14px;overflow:hidden}.timeline__bar{background:#11488a;border-radius:4px;min-width:2px;height:100%;display:block}.timeline__minutes{text-align:right;color:#333;font-variant-numeric:tabular-nums}.timeline__empty{color:#666;font-style:italic}.export{background:#f7f9fc;border:1px solid #ccc;border-radius:8px;margin:16px 0;padding:12px 14px}.export__title{color:#33475b;margin:0 0 10px;font-size:15px;font-weight:600}.export__controls{flex-wrap:wrap;align-items:end;gap:12px;display:flex}.export__field{color:#33475b;flex-direction:column;gap:2px;font-size:12px;display:flex}.export__field input{font:inherit;border:1px solid #b9c4d1;border-radius:6px;padding:5px 8px}.export__controls button{cursor:pointer;color:#fff;background:#11488a;border:1px solid #11488a;border-radius:6px;padding:6px 12px;font-family:inherit;font-size:14px}.export__controls button:disabled{opacity:.6;cursor:default}.export__error{color:#911c15;background:#fdecea;border:1px solid #b3261e;border-radius:6px;margin:10px 0 0;padding:8px 10px}.usage{margin-top:16px}.usage__header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.usage__title{margin:0 0 8px;font-size:18px}.usage__toggle{border:1px solid #11488a;border-radius:6px;display:inline-flex;overflow:hidden}.usage__toggle-btn{background:var(--color-surface);color:var(--color-primary);cursor:pointer;appearance:none;border:none;padding:6px 14px;font-size:13px;font-weight:600}.usage__toggle-btn+.usage__toggle-btn{border-left:1px solid var(--color-primary)}.usage__toggle-btn--on{background:var(--color-primary);color:var(--color-primary-text);box-shadow:inset 0 0 0 2px var(--color-primary-text);font-weight:800}.usage__stats{grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px;margin:8px 0 16px;display:grid}.usage__stat{border:1px solid #ccc;border-radius:8px;flex-direction:column;gap:2px;padding:10px 12px;display:flex}.usage__stat-value{color:#11488a;font-size:22px;font-weight:600}.usage__stat-label{color:#555;font-size:13px}.usage__topics-split{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:24px;display:grid}.usage__topics-title{margin:0 0 6px;font-size:15px}.usage__topics-note{color:#777;margin:0 0 6px;font-size:12px;font-style:italic}.usage__topics-table{border-collapse:collapse;width:100%;font-size:14px}.usage__topics-table th,.usage__topics-table td{text-align:left;border-bottom:1px solid #eee;padding:6px 8px}.usage__topics-table th:nth-child(2),.usage__topics-table td:nth-child(2),.usage__topics-table th:nth-child(3),.usage__topics-table td:nth-child(3){text-align:right;width:90px}.usage__empty{color:#777;font-style:italic}.admin{max-width:900px;margin:0 auto;padding:24px 16px;font-size:15px}.admin__header{justify-content:space-between;align-items:center;gap:16px;display:flex}.admin__header button,.admin__detail button,.admin__table button{cursor:pointer;color:#11488a;background:#fff;border:1px solid #11488a;border-radius:6px;padding:6px 12px;font-family:inherit;font-size:14px}.admin__toolbar{align-items:center;gap:12px;margin-top:16px;font-size:14px;display:flex}.admin__toolbar select{font:inherit;border:1px solid #b9c4d1;border-radius:6px;padding:5px 8px}.admin__table{border-collapse:collapse;width:100%;margin-top:12px}.admin__row--withdrawn{opacity:.55}.admin__empty-row{color:#666;font-style:italic;text-align:center!important}.admin__table th,.admin__table td{text-align:left;border-bottom:1px solid #ddd;padding:8px 10px}.admin__link{color:#11488a;cursor:pointer;font:inherit;text-decoration:underline;background:0 0!important;border:none!important;padding:0!important}.admin__short-id{color:#6b7a89;margin-left:6px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;display:inline-block}.admin__detail h2 .admin__short-id{font-size:14px}.admin__actions{gap:8px;display:flex}.admin__withdraw{color:#8a4b12!important;border-color:#c2691a!important}.admin__delete{color:#a3261d!important;border-color:#a3261d!important}.admin__status{border-radius:6px;margin-top:16px;padding:10px}.admin__status--success{background:#e7f4e9;border:1px solid #2e7d32}.admin__status--error{background:#fdecea;border:1px solid #b3261e}.admin__detail{border-top:2px solid #ddd;margin-top:28px;padding-top:16px}.admin__timeline{margin:16px 0}.admin__timeline h3{margin:0 0 8px;font-size:16px}.admin__sessions{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.admin__session{border:1px solid #ccc;border-radius:8px;padding:10px 12px}.admin__session-head{gap:20px;margin-bottom:6px;font-weight:600;display:flex}.admin__session-body{color:#333;flex-direction:column;gap:2px;display:flex}.staff-login{max-width:400px;margin:48px auto;padding:24px 16px;font-size:16px}.staff-login__subtitle{color:#555;margin-top:-8px}.staff-login__form{flex-direction:column;gap:6px;display:flex}.staff-login__form label{margin-top:10px;font-weight:600}.staff-login input{border:1px solid #999;border-radius:6px;padding:8px;font-family:inherit;font-size:16px}.staff-login__submit{cursor:pointer;color:#fff;background:#11488a;border:1px solid #11488a;border-radius:6px;margin-top:16px;padding:8px 14px;font-family:inherit;font-size:16px;font-weight:600}.staff-login__submit:disabled{opacity:.5;cursor:default}.staff-login__error{background:#fdecea;border:1px solid #b3261e;border-radius:6px;margin-top:16px;padding:10px}.staff-form{max-width:560px;margin:0 auto;padding:24px 16px;font-size:16px}.staff-form__subtitle{color:#555;margin-top:-8px;font-size:16px}.staff-form__form{flex-direction:column;gap:6px;display:flex}.staff-form__form label{margin-top:10px;font-weight:600}.staff-form__mode{color:#555;font-style:italic}.staff-form input,.staff-form select{border:1px solid #999;border-radius:6px;padding:8px;font-family:inherit;font-size:16px}.staff-form button{cursor:pointer;color:#11488a;background:#fff;border:1px solid #11488a;border-radius:6px;padding:8px 14px;font-family:inherit;font-size:16px}.staff-form__submit{color:#fff;background:#11488a;margin-top:16px;font-weight:600}.staff-form button:disabled{opacity:.5;cursor:default}.staff-form__status{border-radius:6px;margin-top:16px;padding:10px}.staff-form__status--success{background:#e7f4e9;border:1px solid #2e7d32}.staff-form__status--error{background:#fdecea;border:1px solid #b3261e}.staff-devices{max-width:720px;margin:0 auto;padding:24px 16px;font-size:16px}.staff-devices__subtitle{color:#555;margin-top:-8px;font-size:16px}.staff-devices__pair{border:1px solid #ccc;border-radius:8px;margin-bottom:20px;padding:12px}.staff-devices__pair-form{flex-direction:column;gap:6px;display:flex}.staff-devices__pair-form label{margin-top:10px;font-weight:600}.staff-devices input,.staff-devices select{border:1px solid #999;border-radius:6px;padding:8px;font-family:inherit;font-size:16px}.staff-devices button{cursor:pointer;color:#11488a;background:#fff;border:1px solid #11488a;border-radius:6px;padding:8px 14px;font-family:inherit;font-size:16px}.staff-devices__pair-submit{color:#fff;background:#11488a;margin-top:16px;font-weight:600}.staff-devices button:disabled{opacity:.5;cursor:default}.staff-devices__delete{color:#a3261d;border-color:#a3261d}.staff-devices__table{border-collapse:collapse;width:100%;margin-top:8px}.staff-devices__table th,.staff-devices__table td{text-align:left;vertical-align:middle;border-bottom:1px solid #e0e0e0;padding:8px 10px}.staff-devices__code{letter-spacing:.08em;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-weight:600}.staff-devices__actions{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.staff-devices__status{border-radius:6px;margin-top:16px;padding:10px}.staff-devices__status--success{background:#e7f4e9;border:1px solid #2e7d32}.staff-devices__status--error{background:#fdecea;border:1px solid #b3261e}.destruction{max-width:900px;margin:0 auto;padding:1.5rem}.destruction__header{justify-content:space-between;align-items:center;display:flex}.destruction__intro{color:#333;line-height:1.5}.destruction__result{background:#e8f4ff;border:1px solid #9cc8ef;border-radius:6px;padding:.75rem 1rem}.destruction__toolbar{border-bottom:1px solid #e0e0e0;align-items:center;gap:.75rem;margin:1rem 0;padding:.5rem 0;display:flex}.destruction__destroy{min-height:64px;font-size:var(--font-lg);color:#fff;border-radius:var(--radius);cursor:pointer;background:#b3261e;border:3px solid #0000;margin-left:auto;padding:18px 32px;font-family:inherit;font-weight:600;transition:background-color .15s}.destruction__destroy:hover:not(:disabled){background:#8f1e17}.destruction__destroy:disabled{color:#6b7280;cursor:not-allowed;background:#d1d5db}.destruction__table{border-collapse:collapse;width:100%}.destruction__table th,.destruction__table td{text-align:left;border-bottom:1px solid #e0e0e0;padding:.5rem}.destruction__row--due{background:#fff4e5}.destruction__badge{color:#b26a00;font-weight:600}.destruction__status{text-align:center;color:#555;padding:2rem}.destruction__overlay{z-index:10;background:#00000073;justify-content:center;align-items:center;padding:1rem;display:flex;position:fixed;inset:0}.destruction__dialog{background:#fff;border-radius:10px;width:100%;max-width:520px;padding:1.5rem;box-shadow:0 10px 40px #0000004d}.destruction__names{margin:.5rem 0 1rem;padding-left:1.25rem;font-weight:600}.destruction__warning{color:#8a1c13;background:#fdecea;border:1px solid #f0a9a2;border-radius:6px;padding:.75rem 1rem}.destruction__final{margin-top:1rem}.destruction__dialog-actions{justify-content:flex-end;gap:.75rem;margin-top:1rem;display:flex}.big-button.destruction__cancel{color:#1f2937;background-color:#e5e7eb;border-color:#9ca3af}.big-button.destruction__cancel:hover:not(:disabled){background-color:#d1d5db}.staff-app__bar{color:#fff;background:#11488a;justify-content:space-between;align-items:center;padding:8px 16px;font-size:14px;display:flex}.staff-app__nav{gap:8px;display:flex}.staff-app__bar button{cursor:pointer;color:#fff;background:0 0;border:1px solid #fff;border-radius:6px;padding:4px 12px;font-family:inherit;font-size:14px}